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Administration
Customise and manage Helix for your health service.
Centre Settings
Manage your centre's settings and associated details such as adding a new centre, recording your organisation ID to integrate with MyMedicare, updating centre profile, updating demographics details, billing information, work areas and other relevant details.
Finance Configuration
Configure the centre billing details and default fee schedule for patient services.
Fee Schedules
Maintain the default fee schedule for patient services that are not bulk billed or DVA-related, import updated MBS and DVA fee schedules into your instance of Helix, and create customised fee schedules.
Customise Fee Schedules (Override Schedules)
Create custom fee schedules (or Override Schedules), if you want to charge different fees per-state, per-practice, or even per-user.

Administration
Customise and manage Helix for your health service.
- User Management
  Everyone who needs to access Helix should be added as a user and assigned to a role. Permissions to access various parts of Helix are assigned to roles. The permissions assigned determine what each user can access in Helix.
- Centre Settings
  Manage your centre's settings and associated details such as adding a new centre, recording your organisation ID to integrate with MyMedicare, updating centre profile, updating demographics details, billing information, work areas and other relevant details.
  - Display Centre Settings Centre Management
    Display the centre management from settings menu. Record the MyMedicare organisation ID provided by MyMedicare online in Helix .
  - Add a New Centre
    Add a new centre and related information, such as demographicscentre profile, billing, organisation site ID, clinical, messaging settings and other centre settings.
  - Edit a Centre
    Update the required centres and their associated information such as demographicscentre profile, pathology settings, work area, imaging settings and other details.
  - Finance Configuration
    Configure the centre billing details and default fee schedule for patient services.
    - Configure Centre Billing
      Add your centre's account details, default billing type, default billing items for different scenarios and your Modified Monash Category for Medicarebilling incentive items.
    - Fee Schedules
      Maintain the default fee schedule for patient services that are not bulk billed or DVA-related, import updated MBS and DVA fee schedules into your instance of Helix, and create customised fee schedules.
      - Display Fee Schedules
        The fee schedules available at your health service are listed in the Fee Schedules window.
      - Customise Fee Schedules (Override Schedules)
        Create custom fee schedules (or Override Schedules), if you want to charge different fees per-state, per-practice, or even per-user.
      - Add Fees Manually
        Add new fees manually and create multiple fee rates for all the schedules.
      - Edit Fees
        Update the fee rates for existing fee schedules in Fee Schedules panel.
      - Add Private Billing Fees
        Add private billing fees to Medicare item numbers and set an effective date.
      - Medicare Benefits Schedule Import
        Helix is initially supplied with the Medicare Benefits Schedule (MBS) already loaded. Import updated versions as they become available.
- Immunisation Schedule Management
  Create a new immunisation schedule, edit the schedule and activate it.
- Template Management
  All templates used in the Letter Writer are managed from the Template Management system.
- Preferences
  Enable ePrescribing, RTPM and set your display preferences.
- Abbreviations
  Abbreviations are essentially frequently used text inserted into a patient's consult using keystrokes.
- Certificates
  PKI certificates are required by many businesses for maintaining access to digital health tools including electronic prescribing and My Health Record.
- Audits
  Use the Audit log to check user access, reauthentication, and any changes made to your patient's personal records.
- Migration to Helix
  Helix uses a FHIR-based tool to migrate your MedicalDirector Clinical data using an iterative approach.

Customise Fee Schedules (Override Schedules)

Create custom fee schedules (or Override Schedules), if you want to charge different fees per-state, per-practice, or even per-user.

Before you begin

Permissions:

Update Fee Schedule

About this task

Each customised fee schedule you create is based on another, 'parent' schedule. For example, you could create a fee schedule for all your practices in NSW, and base this schedule on the default schedule you use for non-Bulk Bill / DVA fees. This new schedule for NSW could have its own child schedules - one for each practice you have in NSW.

In the following example, we will create a schedule for our NSW practices. It will be based on our default fee schedule. We will then create a second fee schedule, which is a subset (a child of) the NSW schedule.

Procedure

To create or add an override schedules:

Select user > Settings. The Settings window is displayed.
Select Billing > Fee Schedules.
The Fee Schedules window is displayed.
In the Fee Schedules window, click Add New Override Schedule.
In the Add Fee Schedule window:
- In the Fee Schedule Name field, enter the name of fee schedule.
- In the Description field, enter the description of fee schedule.
- (Optional) Parent field indicates which other fee schedule will act as the parent for this new schedule.
- Available to field indicates which centres the schedule is available and default is All Centres.
  - Example 1: If you don't want All Centres to have access to this new schedule, click Remove.
  - Example 2: If you want only centres in NSW to have access to this new schedule, select NSW Centres from the list of options.
- In the Visit type field, select the required visit type from the list.
Click Save.

Results

The new schedule is added to your list of available schedules.
Override Schedules - New entry

Override Schedules - New entry

What to do next

To edit the schedule, hover your mouse over the right side, and click

Edit button.
Edit Override Schedules

Edit Override Schedules

When recording a visit, the fees applied to any service items you select will update dynamically, depending on the centre or practitioner you select. For more information, see Recording a visit.
Override Schedule - Example

Override Schedule - Example