Add a New Centre

Add a new centre and related information, such as centre profile, billing, organisation site ID, clinical, messaging settings and other centre settings.

Before you begin

Permissions:
  • Update Centre Settings

About this task

Add a new centre in the Centre Management window from the Settings iconSettings menu.

Procedure

To add a new centre:
  1. Select User iconuser > Settings iconSettings.
  2. In the Settings window, select Centre > Centre Settings.
  3. In the Centre Management window, click Add new centreAdd New.
    The Add Centre window is displayed. Complete the centre information on each tab:
    Add Centre details
    Important:
    Fields marked with an *Asterisk are mandatory.
    1. To make this centre active, in the Status field, set Active at the top right of the window.
    2. On the Centre Profile tab, enter the Internal Name, Trading Name, Company Name, ABN, HPI-O, Ancillary Provider Number, Management Group, School ID, MyMedicare Organisation Site ID and the Practice's Address, Postal Address, and Contact Details:
      • In the Company Name field:
        • To add a new company:
          1. From the Company Name field, select Add new company.
          2. In the Create Company window, enter the company name and ABN.
          3. Click Save. A new company name is added to the list.
        • To update the company's details:
          1. Click Update Company. The Update Company panel is displayed.
            Update Company panel
          2. If required, in the Company section, update the company name and ABN and click Update Company.
          3. In the Company Details section:
            • To add details for a new company, provide a company's contact details.
            • To edit the existing company's details, update the required information.
          4. Click Update Company Details.
      • To record your organisation's site ID for MyMedicare, in the MyMedicare Organisation Site ID field, enter the 10-digit ID number to use when checking a patient's MyMedicare registration and eligibility status. The site ID is linked to your health service's MyMedicare registration in Health Professional Online Services (HPOS).
      • The MyMedicare Organisation Site ID provided to you when you signed up with MyMedicare Online is only applicable to this centre.
    3. On the Billing tab, add account details, default billing type, default billing items for different scenarios and your Modified Monash Category for billing incentive items. For more information, see Configure Centre Billing.
    4. On the Integrated Payments & Claiming tab, enable integrated payments and link terminals, such as Tyro. For more information, see Tyro Integration.
    5. On the Messaging Providers tab, configure communication with pathology, imaging, and Secure Message Delivery (SMD) providers. For more information about configuring messaging services, see:
    6. On the Work Area tab, click Add Centre - IconAdd and from the Work Area Name list, select the required work area for your centre and set fee schedules:
      Add work area
      • To add more work areas, repeat the process.
      • To make a work area active, set Active.
      • To add a custom work area:
        1. From the Work Area Name field, select Custom.
        2. In the Custom Work Area field, enter the work area you want.
        3. Click OK.
    7. On the Pathology Settings tab:
      1. From the Pathology Providers list, select the pathology labs you want to use for Pathology Requests. For more information about pathology requests, see Pathology Requests.
      2. From the Default Providers list, choose a default lab among the selected providers.
    8. On the Imaging Settings tab:
      1. From the Imaging Providers list, select the imaging labs you want to use for imaging requests. For more information about imaging requests, see Radiology Imaging Requests.
      2. From the Default Providers list, choose a default lab among the selected providers.
    9. On the Electronic Prescribing tab, set your ePrescribing timeout, after which Helix tries to send the prescription again or reverts to a printed script. For more information about electronic prescribing in Helix, see Electronic Transfer of Prescriptions.
    10. On the Settings tab, select your time zone.
  4. Click Save.

Results

A new centre is added to the Centre Management list.

What to do next

To edit the centre's details from the Centre Management window, search for a centre and click Edit - IconEdit. For more information, see Edit a Centre.