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Finance
Make electronic claims with Services Australia, including Bulk Bill claims, or if your health service operates fully or partially as a private business, bill a patient privately; and balance your banking records.
Medicare Bulk Bill
For all Medicare-eligible patients, bulk bill the cost of the consult directly to Medicare, using Medicare Australia's online claiming.
Batch
Batch a group of Medicare bulk bill claims and send the batch from Helix to Services Australia together.
Resolved
When Services Australia approves a batch of bulk-billed consults, the batch is displayed with a Resolved status.

Finance
Make electronic claims with Services Australia, including Bulk Bill claims, or if your health service operates fully or partially as a private business, bill a patient privately; and balance your banking records.
- Record a Visit
  Create a visit for a patient, add the patient to the patient queue, and initiate the billing process for all types of visits. Alternatively for previous consults, create a visit and bill the patient.
- MyMedicare
  Patients register for MyMedicare directly with Medicare Online. For patients who have registered with a provider at your health service, you can access MyMedicare bulk billing incentives for those patients.
- Patient Claims
  For private billing, transmit patient claims to Medicare so that patients can receive a rebate from Medicare as part of the billing process.
- Medicare Bulk Bill
  For all Medicare-eligible patients, bulk bill the cost of the consult directly to Medicare, using Medicare Australia's online claiming.
  - Batch
    Batch a group of Medicare bulk bill claims and send the batch from Helix to Services Australia together.
    - Edit a Visit from the Batch
      Before a consult is batched, you can edit in the visit.
    - Batch a Group of Items
      Move an unbatched group of Medicare claims to a batched group.
    - Separate Items from a Batch
      To change a batched Medicare claim, move claims from a batched to an unbatched status.
    - Transmit a Batch
      Transmit a group of Medicare claims to Services Australia.
    - Retransmit a Batch
      Retransmit an already transmitted batch of Medicare claims to Services Australia.
    - Exceptions
      When Services Australia has reviewed the batch, it returns either an exception or a resolved response. If there is an exception with the batch, the batch will be displayed in the Exceptions panel.
    - Resolved
      When Services Australia approves a batch of bulk-billed consults, the batch is displayed with a Resolved status.
      - Adjust Resolved Claims
        If directed to by Services Australia, you can adjust the details of a resolved claim.
    - Reset a Batch - Unlock Batch
      Helix informs users of claim errors which would prevent the claim from being transmitted to Services Australia.
- Workers Compensation
  Process Workers' Compensation claims using Helix
- Invoices
  If required, adjust any visit details for a patient's private invoice after it has been issued.
- Receipts
  When payment has been received from an account holder or Services Australia, receipting can be performed for all invoices.
- Transaction History
  View the transaction history for individual patients or account holders, refunds and write-off summaries.
- Banking
  Use the Bank panel to view deposited items and balance your banking records.
- Financial Reports
  Helix provides these reports on the Financial Reports tab.

Resolved

When Services Australia approves a batch of bulk-billed consults, the batch is displayed with a Resolved status.

About this task

Generate the payment report from the Resolved section on the Batch tab.

Procedure

To generate the report:

Select Claiming, Banking, and Payments > Batch from the menu.
In the Status list, select Resolved. All resolved patient claims are displayed chronologically.
To generate a payment report, select the required claims and then click Payment Report at the top-right of the panel.

Tip:
To select all consult items for the particular day, select the day or date. For example, Today.

Results

A Payment Report is generated which displays a summary of all batch payments made for the practitioner on a particular day.

What to do next

To generate the other reports, from the

Print list, select the required reports such as Payment Report, Processing Report, Batch Report and so on.