MyMedicare

Patients register for MyMedicare directly with Medicare Online. For patients who have registered with a provider at your health service, you can access MyMedicare bulk billing incentives for those patients.

Permissions:
  • Create Visits and Arrive Appointments
  • Update Visits and Billing Items

Before you can view a patient's MyMedicare status, they must have registered their Medicare or DVA Veteran card and selected their healthcare providers in MyMedicare. For more information, see Registering for Patients.

For patients to select a practice as their preferred practice in MyMedicare, eligible healthcare providers must register themselves and their organisation for the MyMedicare program with Services Australia. For more information, see Register for MyMedicare.

Before you can access MyMedicare bulk billing incentives for your patients, your System Administrator must complete the following steps in Helix:
  • Record your MyMedicare PRODA device and organisation ID. For more information, see PRODA and Centre Management.
  • Record the site ID for your centre. For more information, see Add a New Centre.
A patient's eligibility to register with MyMedicare is automatically checked with Medicare and their eligibility status is displayed in the Patient Details and Visit nav tabVisit's header. For more information, see Patient Details and View MyMedicare Registration Status.

If the patient is eligible but not registered for MyMedicare with your health service or further required action, practitioners staff or HCPs can send SMS messages to patient to register directly with Medicare Online. For more information about sending SMS messages to patients, see Prompt MyMedicare Registration.

MyMedicare offers multiple schemes and benefits to the patients and healthcare providers, such as General Practice in Aged Care Incentive (GPACI), Frequent Hospital User incentive (FHU), Chronic Condition Management items and so on.