Finance
Make electronic claims with Services Australia, including Bulk Bill claims, or if your health service operates fully or partially as a private business, bill a patient privately; and balance your banking records.
- Record a Visit
  Create a visit for a patient, add the patient to the patient queue, and initiate the billing process for all types of visits. Alternatively for previous consults, create a visit and bill the patient.
- MyMedicare
  View a patient's MyMedicare registration details in Helix.
  - View MyMedicare Registration Status
    View the patient's MyMedicare registration status, active provider, the available schemes and pending actions in their record.
  - MyMedicare Statuses
    Describes the statuses associated with a patient's MyMedicare registration.
- Patient Claims
  For private billing, transmit patient claims to Medicare so that patients can receive a rebate from Medicare as part of the billing process.
- Medicare Bulk Bill
  For eligible patients, bulk bill the cost of the consult directly to Medicare, using Medicare Australia's online claiming.
- Workers Compensation
  Process Workers' Compensation claims using Helix
- Invoices
  If required, adjust any visit details for a patient's private invoice after it has been issued.
- Receipts
  When payment has been received from an account holder or Services Australia, receipting can be performed for all invoices.
- Transaction History
  View the transaction history for individual patients or account holders, refunds and write-off summaries.
- Banking
  Use the Bank panel to view deposited items and balance your banking records.
- Financial Reports
  Helix provides these reports on the Financial Reports tab.

MyMedicare

View a patient's MyMedicare registration details in Helix.

Permissions:

Create Visits and Arrive Appointments
Update Visits and Billing Items

Before you can view a patient's MyMedicare status, they must have registered their Medicare or DVA Veteran card and selected their healthcare providers in MyMedicare. For more information, see Registering for Patients.

For patients to select a practice as their preferred practice in MyMedicare, eligible healthcare providers must register themselves and their organisation for the MyMedicare program with Services Australia. For more information, see Register for MyMedicare.

MyMedicare offers multiple schemes and benefits to the patients and healthcare providers, such as General Practice in Aged Care Incentive (GPACI), Frequent Hospital User incentive (FHU), Chronic Condition Management items and so on.

For more information about viewing the status, see View MyMedicare Registration Status.

Practice staff and HCPs can send SMS messages to a patient about their MyMedicare registration suggesting the next action required. For more information about sending SMS messages to patients, see Prompt MyMedicare Registration.