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Make electronic claims with Services Australia, including Bulk Bill claims, or if your health service operates fully or partially as a private business, bill a patient privately; and balance your banking records.
Medicare Bulk Bill
For eligible patients, bulk bill the cost of the consult directly to Medicare, using Medicare Australia's online claiming.

Finance
Make electronic claims with Services Australia, including Bulk Bill claims, or if your health service operates fully or partially as a private business, bill a patient privately; and balance your banking records.
- Record a Visit
  Create a visit for a patient, add the patient to the patient queue, and initiate the billing process for all types of visits. Alternatively for previous consults, create a visit and bill the patient.
- Patient Claims
  For private billing, transmit patient claims to Medicare so that patients can receive a rebate from Medicare as part of the billing process.
- Medicare Bulk Bill
  For eligible patients, bulk bill the cost of the consult directly to Medicare, using Medicare Australia's online claiming.
  - Batch
    Batch a group of Medicare bulk bill claims and send the batch from Helix to Services Australia together.
- Workers Compensation
  Process Workers' Compensation claims using Helix
- Invoices
  If required, adjust any visit details for a patient's private invoice after it has been issued.
- Receipts
  When payment has been received from an account holder or Services Australia, receipting can be performed for all invoices.
- Transaction History
  View the transaction history for individual patients or account holders, refunds and write-off summaries.
- Banking
  Use the Bank panel to view deposited items and balance your banking records.
- Financial Reports
  Helix provides these reports on the Financial Reports tab.
- Configure Centre Billing
  Add your centre's account details, default billing type, default billing items for different scenarios and your Modified Monach Category for Medicarebilling incentive items.
- Fee Schedules
  Maintain the default fee schedule for patient services that are not bulk billed or DVA-related, import updated MBS and DVA fee schedules into your instance of Helix, and create customised fee schedules.

Medicare Bulk Bill

For eligible patients, bulk bill the cost of the consult directly to Medicare, using Medicare Australia's online claiming.

Before you begin

Eligible patients are those who are either under 16 years of age, or have a valid concession card, such as a Centrelink or Seniors Card.

You may also bulk bill for DVA, complex pathology consults.

About this task

Transmit the bulk bill through Medicare online claim method.

Procedure

To bulk bill a consult:

In the Refund/Claim method field, set Medicare Online Claim.
If required, to send the contact and bank details to Medicare, set Send contact details to Medicare and Send bank details to Medicare.
Click Transmit.

Results

The claim is transmitted to Services Australia.

What to do next

Unsuccessful claims are listed on the Pending claims tab. For more information, see Unsuccessful Patient Claims.

Transmitted claims are listed on the Transmitted tab Transmitted claims tab. If required, you can print the required transmitted claims. For more information, see Print or Download Transmitted Claims.