Write Prescriptions

Use the Prescription panel to write a prescription, print it and give it to a patient to fill outside your health service or send a token to the patient or their carer using SMS or email via a central repository, such as eRx, using electronic prescribing.

Before you begin

Permissions:
  • Update Medications
To prescribe medications for a patient in Helix, you must have a Prescriber number.

Procedure

To add a prescription for a patient:
  1. From the Patient search iconPatient Search or Patient Queue iconPatient Queue, select a patient.
  2. In the Consult buttonConsult, select Prescription iconPrescription.
  3. In the Prescription iconPrescription panel, either select a medication from your Favourites which includes recipes, or the Recipes tab, or in the Search iconSearch field, enter at least the first two characters of the medication you require.
    Example medication in the Prescription panel

    Medications are listed by both product and active ingredient. Medications listed by active ingredient display a Active Ingredient Prescribing iconblue dot and meet Active Ingredient Prescribing legislation. Discontinued products are marked with an product discontinued markorange dot.

    If you are uncertain of what you want to prescribe, to search by drug class, select Search by drug class.

  4. Select a PBS or RPBS category.
    Example medication with PBS selected

    RPBS is automatically selected for patients with a DVA card recorded.

    Real Time Prescription Monitoring (RTPM) runs for any monitored medications and the results of the check are displayed.
  5. Select the required medication from the list.
    Tip: To save the medication as a favourite so that you can quickly find and prescribe it in future, click Favourite iconFavourite.
  6. If the medication is included in the LMBC and you want the brand printed on the prescription, in the Consider brand inclusion window, from the Brand list, select the brand required, and click Yes, include brand.
  7. If there are any pregnancy interactions, condition interactions, or drug interactions or warnings, they are listed in the Alerts window, colour-coded by severity. Read all alerts and if you want to proceed, click Continue, otherwise click Cancel and repeat the medication search.
    In the Alerts window:
    • If a medication has a component, brand or class for which a patient has a recorded adverse reaction, a reaction is displayed.
    • If the patient is pregnant or potentially pregnant and there is a pregnancy interaction with the selected drug, TGA Australian Pregnancy Category warnings are displayed.
    • If there is an interaction between this medication and the patient's other active medications, a drug interaction is displayed.
    • If you want to replace a medication that already exists on the patient’s current medication list with a new prescription for a drug with the same active ingredients or remove a medication to which the patient has an allergy, set Remove 1 product from current medications.
  8. Details of the medication are displayed.
    Example prescription
    • The details and options on this panel vary depending on the items you have selected.
    • The PBS approved or recommended quantity and repeats are listed in the Qty and Rpts fields. For PBS approved medications, the PBS Max fields show the maximum number of packs and repeats that can be prescribed under the scheme. The multiplier denotes the maximum number of packs available under the scheme, in this case 2 packs of 10 (2x10).

      Modify if necessary, however, remember that the modified medication may not be available on the PBS or may require a new Authority.

    • If the item is an Authority medication, an Authority must be obtained and recorded. For more information, see Authority Medications.
    • Depending on your jurisdiction, if there are repeats for Schedule 8 and some Schedule 4 drugs, in the Interval (days) field, specify the minimum number of days required before a repeat can be filled by the pharmacy:
      • Schedule 8 and Schedule 4B - NSW
      • Schedule 8 and Schedule 4D - TAS
      • Schedule 8 - ACT, NT, QLD, WA
    • If an incorrect item was selected, in the Search iconSearch field, click Clear iconClear to remove the medication, and try again.
  9. Complete other details as necessary.
    • Directions - either type the directions or click in the field and select the dose, frequency and instructions from the list.
    • Route - the Route field displays the value provided by MDref. If required, select a new value or delete the default value.
      Note: For ePrescribing, a route of administration is required. If MDref does not include a route of administration for a medication, As Directed is added.
    • Duration - select Short term for acute conditions, or Long term for chronic conditions.
    • Date - indicate the date on which the medication commences (or commenced, for back-dated medications). The default is the current date. This is not the date on which the script was or will be printed.
    • Include brand on script - set if the brand name is medically necessary.
    • Brand Substitution not permitted - set if brand substitution is not permitted, for example, because other brands may not be bio-equivalent.
    • Regulation 49 - for medical practitioners, midwives and nurse practitioners, if hardship conditions apply, set to authorise the original and repeat supplies of PBS medications to be supplied to the patient at one time.
    • Elapse Date - the date calculated at which the medication supply ends for this medication. You can also manually enter a date to indicate the completion of treatment. For more information, see Medication Elapsed Date.
    • Authorisation number - for ePrescribing controlled substances, enter the number provided by your state or territory that gives you authority to prescribe controlled substances. The name of this field depends on which state or territory the encounter place from which the prescriber is prescribing is based:
      • NSW and NT - Authorisation Number
      • QLD and ACT - Approval Number
      • SA - Permit Number
      • TAS - Authority Number
      • VIC - Warrant Number
      • WA - Community Program for Opioid Pharmacotherapy, CPOP Authority Number
    • Dispensing pharmacy - in NSW, enter the name of the pharmacy from which a prescription is to be dispensed. For more information, see Dispensing pharmacy.
    • Provide direct to pharmacy - for ePrescribing S8 drugs in Tasmania, if the electronic prescription is to be sent directly to the pharmacist, select a reason from the list. For more information see Provide direct to pharmacy.

      This field cannot be used together with Script Owing.

    • Script Owing - for ePrescribing, set where you have telephoned a pharmacist and asked them to supply a medication without a prescription. The prescriber should also relay paper evidence of the prescription to the necessary pharmacy. The prescriber must then forward the written prescription and duplicate to the pharmacist within seven days of the date of supply.
      Note: The patient is not sent an ePrescription token or any repeat tokens. Options to send or resend an ePrescription token by SMS or email are disabled. This medication is excluded from the ASL.
    • Exclude from Active Script List - for ePrescribing, set if a patient wants you to exclude this prescription from their Active Script List.
    • Note to pharmacist - for ePrescribing, include prescription notes for the pharmacist, such as details of unusual dosages, staged supply and so on. Any notes you add are included only with electronic prescriptions.

      Additional text for Schedule 8 drugs and restricted prescribers may be included to meet ADHA guidelines, depending on the current logged-in centre’s state.

    • Reason for prescribing - select a reason from the list of coded conditions and add any comments for the medications.
    • Add as a reason for visit - set to add the reason for prescription to the reason for visit section in the consult.
    • Add to conditions - set to add the reason for prescription to conditions.
  10. Once you have completed all the details, click one of the following options:
    • Save & new - save the prescription to the Consult actions > Prescriptions section of the Consult panel, and start a new prescription. The prescription is not printed yet.
    • Save - save the prescription to the Consult actions > Prescriptions section of the Consult panel. The prescription is not printed yet.
    • Save & Print - save the prescription to the Medications section of the Health Summary iconHealth Summary panel, and print it.
    • Save & send - if ePrescribing is enabled, send an electronic token to the patient. For more information, see Send ePrescriptions.
  11. If the medication is included in the LMBC and you have selected a medication by active ingredient, the Consider brand inclusion window is displayed. If clinically relevant, from the Brand list, select the brand required, and click Yes, include brand.

Results

For ePrescribing, a preview is displayed. For more information, see Send ePrescriptions.

If the prescription is not yet printed, it is saved in the Consult actions > Prescriptions section of the Consult panel. Prescriptions saved to the Consult actions > Prescriptions section are read-only.

  • To view a prescription's details, select it.
  • To print a prescription, click Print iconPrint for that medication.
  • To reprint prescriptions that have already been printed, click Reprint iconReprint.
  • To print all scripts, click Print all scriptsPrint all in the Consult actions > Prescriptions header. Only the unsent or unprinted prescriptions are printed.

    Print all is active when there is one or more unsent or unprinted prescriptions in the Prescriptions list.

  • To send all scripts, click Send iconSend all in the Consult actions > Prescriptions header. For more information, see Send Multiple ePrescriptions
  • To remove a prescription, click Delete iconDelete.
The medication selected in the search is displayed on the Health Summary iconHealth Summary. If the user selected Include brand on script, the brand is printed on the prescription rather than the active ingredient.

What to do next

If you attempt to exit the patient's consultation before printing their scripts, you will be prompted to print them. If you choose to exit without printing the prescriptions, they will not be saved to the patient's record. To print the prescription, click Print iconPrint.

When you exit the consult, printed prescriptions are moved to the Patient timeline_iconPatient Timeline and flagged with the Prescription iconPrescription icon.
Example prescription in the Patient Timeline

Select a prescription to view its details.