PRODA

To use the Services Australia web services, your organisation must be registered with Services Australia using the Provider Digital Access (PRODA) system. PRODA is used to verify and manage providers' details and access a range of government online services.

Helix manages Provider Digital Access (PRODA) authentication on your behalf. For more information visit MedicalDirector.

A PRODA device belongs to one organisation. For Helix to communicate with Services Australia and access Medicare Online or Australian Immunisation Register (AIR), you must register a Business to Business (B2B) device for your organisation in PRODA. A B2B device allows your organisation to have authorised access to a service provider using a software product.
Tip:
A service provider is a service such as Medicare Online, Australian Immunisation Register (AIR), DVA Webclaim and other services. For more information about other services, see Health Provider Services.

Within your organisation, only PRODA members who have the Device-Management attribute may register and manage B2B devices.

You can register a B2B device to either the parent or the subsidiary organisation within PRODA. For information about registering subsidiary organisations, see Medicare Guide.

For more information about PRODA, see PRODA (Provider Digital Access) - Services Australia.

Activate your B2B device

Activating a B2B device is a two step process:
  1. Register your B2B device with PRODA. For more information, see Register B2B Device.
  2. Provide the device activation code that you receive from Services Australia in Helix and activate your B2B device. For more information, see Activate B2B Device.