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Finance
Make electronic claims with Services Australia, including Bulk Bill claims, or if your health service operates fully or partially as a private business, bill a patient privately; and balance your banking records.
MyMedicare
Patients register for MyMedicare directly with Medicare Online. For patients who have registered with a provider at your health service, you can access MyMedicare bulk billing incentives for those patients.
View MyMedicare Registration Status
View the patient's MyMedicare registration status, active provider, the available schemes and pending actions in their record.

Finance
Make electronic claims with Services Australia, including Bulk Bill claims, or if your health service operates fully or partially as a private business, bill a patient privately; and balance your banking records.
- Record a Visit
  Create a visit for a patient, add the patient to the patient queue, and initiate the billing process for all types of visits. Alternatively for previous consults, create a visit and bill the patient.
- MyMedicare
  Patients register for MyMedicare directly with Medicare Online. For patients who have registered with a provider at your health service, you can access MyMedicare bulk billing incentives for those patients.
  - View MyMedicare Registration Status
    View the patient's MyMedicare registration status, active provider, the available schemes and pending actions in their record.
  - MyMedicare Statuses
    Describes the statuses associated with a patient's MyMedicare registration.
- Patient Claims
  For private billing, transmit patient claims to Medicare so that patients can receive a rebate from Medicare as part of the billing process.
- Medicare Bulk Bill
  For all Medicare-eligible patients, bulk bill the cost of the consult directly to Medicare, using Medicare Australia's online claiming.
- Workers Compensation
  Process Workers' Compensation claims using Helix
- Invoices
  If required, adjust any visit details for a patient's private invoice after it has been issued.
- Receipts
  When payment has been received from an account holder or Services Australia, receipting can be performed for all invoices.
- Transaction History
  View the transaction history for individual patients or account holders, refunds and write-off summaries.
- Banking
  Use the Bank panel to view deposited items and balance your banking records.
- Financial Reports
  Helix provides these reports on the Financial Reports tab.

View MyMedicare Registration Status

View the patient's MyMedicare registration status, active provider, the available schemes and pending actions in their record.

Before you begin

Permissions:

Create Visits and Arrive Appointments
Update Visits and Billing Items

About this task

View a patient's MyMedicare registration status details in the Visit panel

Visit panel

Visit.

Procedure

To view a patient's MyMedicare registration status:

From the Patient Search or Patient Queue, select a patient.
In the floating navigation bar, click Visit.
View the patient's MyMedicare Registration status in the banner. For more information about all statuses, see MyMedicare Statuses.
Tip:
If administrative or clinical users want to search for a patient using their Medicare card number in PRODA:
1. In the Medicare field, click Copy Medicare card number. The copied patient's Medicare card number is saved to your system clipboard.
2. In the PRODA portal or the required field, paste the number.
To display additional details, such as descriptive status, active provider, eligible schemes or other details, hover your mouse over the Information icon.

Results

The patient's MyMedicare registration details are displayed in the header of the patient record.
MyMedicare Registration complete details

MyMedicare Registration complete details