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Integrations
Helix integrates with National and State services, external reporting solutions and utilities that expand its reporting and other capabilities.
Services Australia
Helix interacts with Services Australia web services.
PRODA
To use the Services Australia web services, your organisation must be registered with Services Australia using the Provider Digital Access (PRODA) system. PRODA is used to verify and manage providers' details and access a range of government online services.
Activate B2B Device
Activate your B2B device to access a range of health provider services such as Medicare Online, Australian Immunisation Register (AIR) and other services.

Integrations
Helix integrates with National and State services, external reporting solutions and utilities that expand its reporting and other capabilities.
- Services Australia
  Helix interacts with Services Australia web services.
  - PRODA
    To use the Services Australia web services, your organisation must be registered with Services Australia using the Provider Digital Access (PRODA) system. PRODA is used to verify and manage providers' details and access a range of government online services.
    - Register B2B Device
      Register your B2B device in PRODA to obtain a device activation code from Services Australia.
    - Activate B2B Device
      Activate your B2B device to access a range of health provider services such as Medicare Online, Australian Immunisation Register (AIR) and other services.
  - Access to Medicare Web Services for Doctors
    Providers can submit Medicare claims to Services Australia directly or the claims can be submitted on their behalf.
  - Access to Medicare Web Services For Nurses
    Ancilliary providers can submit Medicare claims to Services Australia directly.
  - Online Patient Verification
    Online Patient Verification (OPV) is the process where a single patient's Medicare card number is sent to Services Australia and is validated against the details that Medicare holds.
  - IHI
    All patients have been allocated an Individual Healthcare Identifier (IHI) by Services Australia. The IHI is used for integration with My Health Record and ePrescribing. The IHI may also be used by the AIR to identify patients if there is insufficient other information.
- Investigations and documents
  Helix receives pathology and imaging results, letters and other documents electronically and sends documents and letters electronically using HL7 messages.
- Tyro Integration
  Helix integrates with Tyro and its EFTPOS terminals.
- HealthLink SmartForms
  Helix integrates with HealthLink SmartForms to enable practices to send electronic referrals and other types of forms securely.

Activate B2B Device

Activate your B2B device to access a range of health provider services such as Medicare Online, Australian Immunisation Register (AIR) and other services.

Before you begin

You must first register your B2B device for your organisation with PRODA and obtain the device activation code from Services Australia. For more information, see Register B2B Device.

Permissions:

Update Centre Settings

About this task

Activate a B2B device in the B2B Devices section from Settings icon

Settings.

Note:

Activate your device within 24 hours of registering it with PRODA.

Procedure

To activate a B2B device:

Select user > Settings > Centre > B2B Devices.
In the PRODA Device Activation window, in the Device name field, enter the same device name provided to PRODA.
The device name must be 5 characters with no spaces and also may contain any of the following characters:
- Alphanumeric
- Underscores
- Hyphens
- Full stops
In the PRODA RA field, enter your valid 10-digit organisation ID.
In the Device activation code field, enter the 10-character alphanumeric code provided by PRODA.
Click Activate device.

Results

After your device is successfully activated, it will remain valid for 6 months. You will need to renew it from PRODA at least every 6 months to avoid interruption to the connected services.
PRODA Device Activated

PRODA Device Activated

If your B2B device activation fails, review the device details with PRODA.

What to do next

If your B2B device registration has expired or is close to expiring (less than 2 weeks), a warning message is displayed after you have logged in to Helix.
Device expired notification

Device expired notification

To renew your B2B device:

In the PRODA portal, generate a new activation code. For more information about generating a new code in PRODA, see Generate New Code.
In Helix, select user > Settings > Centre > B2B Devices, enter the new code in the Device activation code field.
Click Activate device.