Unlock Helix
If there has not been any activity detected for a defined period, Helix is locked automatically for security reasons, to keep your data safe.
Helix is automatically locked after 15 minutes of inactivity by default.
To continue using Helix, login again with the same password you used originally.
Tip:
If you have
the Update Users permission, you can configure the inactivity
timeout period for your organisation in 
user > 
Settings > Security > System Settings. For example, extend the timeout from 15 minutes to 24 hours if required
to minimise disruption.
user > Settings > Security > System Settings. For example, extend the timeout from 15 minutes to 24 hours if required
to minimise disruption.Note:
If you have Helix running in more than one
standard tab or window, if you are actively using Helix in at least one tab, the
system won't be locked for any tabs.
User logins and reauthentication are recorded in the audit log. Search for . For more information, see Audits.