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Communications
Write letters, medical certificates, referrals, and email or send them securely.
Communicate with Patients
Users can communicate with patients electronically using SMS and email.
Letters
Use letters or templates to write medical certificates, WorkCover certifications, referrals, health assessments, death certificates, veterans affairs requests, and so on.
Signing Documents
Store a digital signature that can be applied to documents you need to sign.
Add a Signature in the Letter Writer
Helix allows to add a digital signature in the document during a Consult from Letter Writer panel.

Communications
Write letters, medical certificates, referrals, and email or send them securely.
- Communicate with Patients
  Users can communicate with patients electronically using SMS and email.
  - SMS
    Send scheduled SMS messages from Helix to patients for appointment and recall reminders, or send ad hoc messages as required.
  - Email
    You can send emails to patients and healthcare providers from the Letter Writer.
  - Letters
    Use letters or templates to write medical certificates, WorkCover certifications, referrals, health assessments, death certificates, veterans affairs requests, and so on.
    - Write a Letter
      Write a letter or referral from a patient's record to include patient-specific information automatically.
    - Generate a WorkCover Certificate
      Create a WorkCover Certificate from a patient's record using the Letter Writer.
    - Letters in the Timeline
      Generated letters and certificates are saved to the patient timeline.
    - Signing Documents
      Store a digital signature that can be applied to documents you need to sign.
      - Add a Signature in the Letter Writer
        Helix allows to add a digital signature in the document during a Consult from Letter Writer panel.
- Address Books
- Message Centre
  Use the Message Centre to manage recalls, tasks, investigation results and health summaries, and to send messages and review the communications log.
- Referrals
  A health care professional writes a referral to request that another HCP or healthcare organisation provide an expert opinion, diagnosis, or treatment for a patient's medical condition.
- Create and Send Secure Documents
  Send referral letters, medical certificates, health assessments or other medical documents securely to other clinicians using Secure Message Delivery (SMD).
- Printer Settings
  Configure up to four printers for general printing, imaging requests, pathology requests, and prescriptions.

Add a Signature in the Letter Writer

Helix allows to add a digital signature in the document during a Consult from Letter Writer panel.

Procedure

To add your signature to the document:

From the Patient Search or Patient Queue, select the Consult panel.
In the Consult panel, locate and click Letter Writer.

Tip: If you can't see this option in the Consult toolbar, click More.

The Letter Writer panel displays. For example, select the Specialist Referral.
To create a document for editing, click Generate and complete the document as desired.

Note: Your signature can be added shortly.
To preview the document, click Preview.
To add your signature to the document, click Sign.

Results

Your signature will be placed into the document. You can move it and size it to suit.
Signature Example

What to do next

Click Save and Send or Save and Print as desired to complete the document.