Record a Patient's Consent to Receive SMS
Before a patient can receive SMS messages from your centre, they must have consented to receive SMS message and their patient record must have this consent recorded.
Before you begin
Permissions:
- Update Patient
Procedure
To record a patient's consent to receive SMS messages:
-
From the main menu, select
Patient Search.
-
In the
Search for patient field, start typing a
patient's name and select the required patient in the list.
-
To edit a patient's details:
- From a healthcare professional's account, in the
Consult panel's header, select either the patient's name, date of birth,
contact details or email.
- From a non-clinical user's account, in the
Visit panel's header, click 
Edit.
- From a healthcare professional's account, in the
-
In the Patient Details window, Contact
numbers section, ensure you have recorded a mobile phone number for the
patient.
-
Select
settings > Patient Preferences.
- In SMS Preferences, click Opt In.
-
- Click Save.
Results
As soon as a patient's record is updated they can receive SMS appointment reminders sent from your practice.
Example notification sent to the patient.
