System Requirements for Helix
Identify the computer hardware, operating system and software requirements for running Helix.
You should consult a Microsoft Certified Technician to determine requirements and licensing to meet your individual needs.
System recommendations are minimum guidelines. Actual requirements will vary based on your system configuration, installed applications and usage.
| Item | Requirement |
|---|---|
| CPU | Intel i3 or better |
| RAM | 4GB or higher |
| Storage | Helix software does not require a lot of local storage, but the operating system and browser should have a recommended minimum of 2GB free space to allow for caching. |
| Monitor | Minimum supported resolution is 1920x1080 pixels |
| Internet | 2 Mbps download / upload per session and <250 millisecond latency recommended |
Terminal Services / Remote Desktop Services and Citrix
Terminal Services / Remote Desktop Service, or Citrix operating environments generally require a qualified professional technician to manage and configure. Helix support services are limited to the operation of MedicalDirector software in these environments.
Operating System
Helix is verified on the following
environments:
- Windows 7
- Windows 10
Browser
The current version of Google Chrome is required.