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Integrations
Helix integrates with National and State services, external reporting solutions and utilities that expand its reporting and other capabilities.
Tyro Integration
Helix integrates with Tyro and its EFTPOS terminals.
Pair the Practice Terminal with a Practitioner
For a practitioner to use EasyClaim, the terminal must be paired with the practitioner details.

Integrations
Helix integrates with National and State services, external reporting solutions and utilities that expand its reporting and other capabilities.
- Services Australia
  Helix interacts with Services Australia web services.
- Investigations and documents
  Helix receives pathology and imaging results, letters and other documents electronically and sends documents and letters electronically using HL7 messages.
- Tyro Integration
  Helix integrates with Tyro and its EFTPOS terminals.
  - Record a Credit Card Surcharge
    Tyro EFTPOS devices require that your practice charges patients a credit card surcharge; you cannot pair a Tyro terminal with Helix unless you have recorded a credit card surcharge fee for your practice.
  - Terminal Configuration
    Configure the required terminal for the billing process or refunds.
  - Pair the Practice Terminal with a Practitioner
    For a practitioner to use EasyClaim, the terminal must be paired with the practitioner details.
  - Troubleshooting Tyro Terminal
    If you encounter a problem with the Tyro terminal, your connection or with Services Australia, use these references to find help.
- HealthLink SmartForms
  Helix integrates with HealthLink SmartForms to enable practices to send electronic referrals and other types of forms securely.

Pair the Practice Terminal with a Practitioner

For a practitioner to use EasyClaim, the terminal must be paired with the practitioner details.

About this task

Pair the practice terminal in a practitioner's account from the Settings menu.

Procedure

To pair the practice terminal:

Select user > Settings.
In the Settings window, select Users > Account List. The User list window is displayed.
For the user you want to edit, hover your mouse in the Actions column and click Edit.
In the Centres section, select the centre you want to configure.

Tip:
If the selected practitioner works at more than one centre, choose the centre where they will use the terminal.
In the Bank account details > Payee Merchant ID field, enter the Payee Merchant ID.
The Payee Merchant ID must be same as the Merchant ID used in the terminal during the terminal set up.
Click Save.

Results

The practice terminal is successfully paired with a practitioner's account.

What to do next

If you encounter a problem with the Tyro terminal or Services Australia, see Troubleshooting Tyro Terminal.